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Managed Services

MANAGED SERVICES & CONSULTATION

Experiencing resource contention? Buried in backlogs?

Have limited financial or staffing resources? Alden can help.
Speak to a Services Specialist
CASE STUDY: BATTLING BACKLOGS

From administrative support, to accounting, to field inspections, our team seamlessly integrates with yours, amplifying your capacity to get ahead and stay ahead.

Backlogs
Catch up on backlogged requests
Attachment Permitting
Management for attachment permitting, transfers, replacements and make-ready coordination
Expedite Billing
Expedite billing and improve invoice accuracy to reveal hidden revenue
­Remove the hidden costs of inefficiency with managed services from Alden.
Focus on providing safe and reliable service and let Alden handle the rest.
5 Reasons to Review Your Joint Use Contracts Now

Alden’s managed services offering expands your team and talents as needed.

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Scale your team up or down based on workload, per project or long-term
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Create sustainable processes and workflows for your staff to use
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Eliminate backlogged work requests to reduce stress on internal staff
Managed Services Processes

We partner with your team to review processes and create efficiencies using best practices.

  • Skill Assessment: Match your full-time team’s skills to your joint use needs
  • Contract Negotiations: Thorough, reliable, and fair – for asset owners or attachers
  • Education & Training: Leverage our industry knowledge to best develop the knowledge and skills of your team
  • Interim Leadership: Access our leadership team as you recruit your own
  • Break the Back Log: We provide strategic plans, prioritization, detailed planning, and can even implement those plans to help you catch up
Create Efficiencies

Expertise when and where you need it.

Through the combination of software and human services, we help you catch up, get ahead and stay ahead.

  • Workflow Design and Optimization
  • Invoicing and Collection
  • Joint Use Data Analysis
  • Contract Management
  • Billing Audits
  • Make Ready Coordination
  • Engineering Support
  • Regulatory Compliance
  • Contract Review and Negotiation
Joint Use Data Analysis
Experienced Joint Use Team
Highly Experienced Joint Use Team

We offer a wide range of services to streamline client processes to accomplish your goals. We are experts in joint use reconciliation, invoicing, contract review, data entry and on-going record management.
Accountable & Reliable
Accountability Meets Reliability

Your decisions are only as effective as your data. Don’t let your data deceive you. We will update your contracts. We complete audit histories and offer strong financial reporting capabilities to allow for the checks and balances needed for accurate joint use management.
Legacy Data
We Work with Your Existing Data

We extract and verify your company's legacy data, if available, for use during the inventory and data reconciliation.
Managed Communication Channel
Managed Communication Channel

All owner/attacher communications are streamlined, managed, and collected in one interface, Alden’s Notify™ platform.
Comprehensive File Archival
Comprehensive File Archival

All communications and updates are archived for quick reference. Know who performed what action and when.
Complete Solution
A Complete Solution

The right people, processes, and tools. Let us help you get ahead, stay ahead, and free your team up to tackle the higher impact items your customers demand.

Learn More About Our Services

Request a consultation with an Alden team member today.
We are happy to help.

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CONTACT OUR TEAM

Main Office: 205.978.2400
Help: support@aldensys.com
Privacy Policy
QUICK LINKS
HEADQUARTERS

Address:
10 Inverness Center Parkway
Suite 500
Birmingham, AL 35242
COLORADO OFFICE

Address:
383 Inverness Parkway
Suite 260
Englewood, CO 80112
ABOUT ALDEN

Since 1995, Alden has partnered with companies that power, inform, and connect our nation. We offer software and services to the electric power, broadband, and telecommunications industries.

Our goal is to unify the joint use community, offer expert insight over essential infrastructure assets, and provide our clients clarity and control. Our software and services empower joint use companies to work together with simplicity.
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© Copyright 2018 Alden Systems, Inc., Reg. U.S. Pat & TM Office.