Alden ONE + NJUNS API
Our Alden ONE & NJUNS integration ends the swivel chair between systems — for good.
NJUNS tickets can now be used to automatically create fully-populated Alden ONE Conversations, so the work happens in one place. No second login. No re-entry. No gaps.
Why Integrating Alden ONE & NJUNS Matters
Many Alden ONE users already interact with NJUNS on a case-by-case basis — jumping between systems, re-entering data, and manually changing status. This integration changes that. Work started in either system is automatically reflected in the other, keeping pole owners, attachers, and all parties aligned while reducing manual effort.
The Problem
-
Joint Use teams must often juggle between two systems by logging violations or transfers in Alden ONE, while manually tracking the matching NJUNS tickets.
-
That means re-entering the same data twice, and chasing status updates back and forth by hand.
-
Every handoff creates a chance for lag, errors, or disputes, creating even more manual work.
A Better Process
-
NJUNS tickets, such as transfers, violations, and attachment permits can now automatically create Alden ONE Conversations with all data pre-populated.
-
As work progresses in Alden ONE, status updates feed back to NJUNS without manual intervention.
-
The loop closes without anyone logging in twice, reducing headaches and delays.
The Goal
-
Stay in Alden ONE. Whether work starts in NJUNS or Alden ONE, both systems stay synchronized.
-
Every party sees an accurate, up-to-date picture of where things stand.
-
One source of truth, with no additional manual effort required.
What You Get
Zero Data Re-Entry
Once the integration is live, pole data, NJUNS ticket information, and Alden ONE Conversations flows automatically between systems. The manual re-keying that used to eat staff hours simply goes away.
One System of Record
With work centered in Alden ONE, you get one authoritative timeline, ending disputes over which system has the right date or status.
Automation
Ticket attributes all stay in sync, so nothing is lost moving from a NJUNS ticket to an Alden ONE Conversation.
Utility Work Needs to Move Fast.
Alden ONE’s NJUNS Integration Ensures You Can Move Faster.
Learn more about how Alden ONE integrates with NJUNS to eliminate double entry, while keeping all key internal and external joint use stakeholders aligned.
