How do joint use teams typically use NJUNS?

Most joint use teams use NJUNS on an as-needed basis, which requires them to manually update statuses, re-enter data, and jump between systems. This duplicative work often introduces data errors and slows joint use work down.

How will my business benefit from adopting the Alden ONE + NJUNS API integration?

Your business will gain one centralized, united system for joint use operations. The Alden ONE + NJUNS API integration eliminates the need for data re-entry and gives teams one central system of record of tickets and joint use work. Teams no longer have to manually determine which system has the right information — the integration stays up-to-date at all times.

Can Alden help me determine whether the Alden ONE + NJUNS API integration is right for my business?

Yes, the Alden team can help assess your business process needs and determine which adoption method will best serve your business. Our NJUNS integration experts are always on hand to help Alden ONE users make the most of their platform and streamline their joint use work.

Alden ONE + NJUNS API

Q: How does the Alden ONE + NJUNS API integration work?

With the Alden ONE + NJUNS API integration, NJUNS tickets are automatically turned into Alden ONE Conversations, keeping all information in one centralized system of record. Teams don’t have to waste time manually re-entering data into a separate system, and all ticket attributes stay in sync.

Our Alden ONE + NJUNS integration eliminates back-and-forth between systems, for good.

Automatically create fully populated Alden ONE Conversations from NJUNS tickets, so work happens in one place. No second login. No re-entry. No gaps.

Why Integrating Alden ONE & NJUNS Matters

Many Alden ONE users interact with NJUNS on a case-by-case basis — switching between systems, re-entering data, and manually updating statuses. The Alden ONE + NJUNS API eliminates that back-and-forth. Work started in either system is automatically reflected in the other, helping pole owners, attachers, and other stakeholders stay aligned with less manual effort.

The Problem

Joint use teams often log violations or transfers in Alden ONE, then manually track matching NJUNS tickets. That creates:

Duplicate Data Entry: Teams enter the same information in both systems.
Manual Status Tracking: Teams must check and update status in multiple places.
More Delays & Errors: Every manual handoff increases the risk of delays, mistakes, and disputes.

A Better Process

NJUNS tickets can automatically create fully populated Alden ONE Conversations.

Automatic Status Updates: As work progresses in Alden ONE, updates sync back to NJUNS.
Shared Visibility: Both systems stay synchronized, giving joint use teams a current view of tickets in progress.
Fewer Delays: Work moves forward without duplicate logins or data entry.

The Goal

Work in Alden ONE: Whether work starts in NJUNS or Alden ONE, both systems stay synchronized.
Current, Consistent Information: Every party sees an up-to-date view of where work stands.
One Source of Truth: Work is centered in Alden ONE, reducing duplicate effort and manual updates.

What You Get

Zero Data Re-Entry

Once the integration is live, pole data, NJUNS ticket information, and Alden ONE Conversations flow automatically between systems, eliminating duplicate re-keying.

One System of Record

With work centered in Alden ONE, teams have one authoritative timeline, helping reduce disputes over dates and status.

Process Automation

Mapped ticket attributes stay synchronized as work moves from an NJUNS ticket to an Alden ONE Conversation.

FAQs

Why integrate NJUNS with Alden ONE?

Without an integration, teams may need to switch between systems, re-enter ticket information, and manually track status updates. The Alden ONE + NJUNS API reduces that duplicate work by keeping information synchronized.

What are the primary benefits of the integration?

The integration reduces duplicate data entry, keeps mapped ticket information synchronized, and gives teams a centralized view of joint use work in Alden ONE.

How does the Alden ONE + NJUNS API integration work?

Configured NJUNS tickets automatically create corresponding Alden ONE Conversations. As work progresses, mapped ticket information and status updates stay synchronized between the systems.

Can Alden help determine whether the integration is right for your company?

Yes. Alden can work with you to review current workflows, integration requirements, and rollout options to help determine the right approach for your organization.

Utility Work Needs to Move Fast.

Alden ONE’s NJUNS Integration Helps You Move Faster.

See how Alden ONE integrates with NJUNS to eliminate duplicate data entry and keep internal and external joint use stakeholders aligned.